Agalil Online Jewelry Store Shopping Guide

On this online jewelry store, prices are quoted in SGD (Singapore Dollars) as a reference only. You shall be making payment in your currency when you shop with the provided 'Shopping Cart'.

PayPal or the credit card company you select will handle the currency conversion and you shall be paying with your currency or the currency of your choice.

To check prices in your own currency, click

Payment Methods

• Paypal, credit card (via Paypal)
• (additional options for Singapore buyers) bank transfers, cheques.

How To Order

• Click on the    button to add an item you would like to buy from Agalil online jewelry store into the shopping cart. (The shopping cart opens in a new browser window)

• Continue to shop at our online jewelry store and add more items.
   
• Click on any  button to review your shopping cart content. You can change the quantity or remove the item from the shopping cart.
   
• When you are ready to make payment, click the "PROCEED TO CHECKOUT" button on the shopping cart page.
   
• Log into your PayPal account if you have one or click "Continue" to
  make payment with any of

• A Payment confirmation will be sent to you through Paypal.

If you use an eCheck, your purchase will be shipped only after payment is cleared.

You will receive an order confirmation email when we process your order. If you do not receive this email within 2 days of placing your order, feel free to contact us to ensure that your order is being processed. You may also like to check your bulk folder/ junk mail folder to ensure the confirmation email is not being auto-filtered as junk mail.

Shipping / Handling

• All Items purchased from our online jewelry stores are normally sent via SingPost (Singapore Postal Services). When the package reaches your shores, your country's postal service will deliver it to you.
   
• As some of our items are freshly handmade when you place your order, do allow up to 3 days for processing after payment clears.
   
• Your jewelry will be packed in a hard box, so it will arrive in your hands safe and snug.
   
• International orders are shipped via Registered Air Mail and Singapore orders via Registered Local Mail.

Registered Mail

Registered mail means that the delivery is tracked by the post office to ensure it gets to you. Think of it as an insurance policy for your mail.

Once your items are sent, we shall send you another email to let you know the date of shipment and the tracking number as well. The tracking number is used for checking the delivery status of your package.

This is the URL of this tracking service: http://www.singpost.com/ra/ra_article_status.asp

Each shipment of these items will require an adult signature upon delivery to ensure that it arrives to your hands. If there is no one present to collect your order, it will be transferred to your nearest post office to await your collection. The courier will leave a message in your home to inform you the branch and address.

Estimated Delivery Time

Within Singapore

Local delivery for registered mail/article takes about 2 – 3 working days.

International Shipping

We ship via Singapore Post Registered Airmail to our international customers. Please refer to the following time schedule or click http://www.singpost.com/quick_services/downloads/AirmailTransitTime.pdf

** Delivery times are only estimates and may/ may not be the actual delivery standard experienced.
** Any delay at the destination countries is beyond the control of Singapore Post.
** Estimated delivery time applies only to the major cities/ office of mail exchange. Please allow more time for destinations beyond that.
** Registered Mail requires an additional 2 days as it is a recorded delivery service.

If your country is not found in the list above, look for a country near you as reference or drop us an enquiry at our handcrafted jewellery stores online contact page, if you would like to find out the estimated delivery time.

Other Options

Shipping

Shipping via air mail provides a good balance between speed and cost.

Express shipping through courier service can be arranged on request, at additional costs. For the rates of courier service and delivery time, click http://www.singpost.com/speedpost_rate/SpeedPost_WWC_AP.pdf

Make an enquiry at our hand made online jewelry store contact page.

Payment

• Personal Cheques
   
• Singapore Orders - ATM Bank Transfers, Internet-Banking Fund Transfers

If you do not wish to use PayPal or credit cards, we accept payments via Personal Cheques or Bank Transfers (ATM or internet-banking) in SGD (Singapore Dollars).

Here are the procedures:
Email us through any contact form found throughout Agalil online jewelry stores. You can use the one at our contact page. Enter

• your name
• email address
• model number of the item
• quantity
• and size if applicable
   

You will receive a reply within 2 days with the total amount of your order and information on how to send the cheque / bank transfer to us.

Send the cheque / bank transfer and forward us the address to send your order.

Once the cheque is cleared, or the bank transfer is received, and the amount is correct, we will respond via email and will send out your order within 3 business days.

Your Choice of Shipping and Payment Method

If you will like the shipping to be handled in another way or if you will like to make payment through other means, we are open to suggestions and shall do our best to accommodate your requests.

Let us know what you have in mind. Send us an email through our handmade online jewelry store contact form.

Additional Information

Shipping Fee and Free Shipping

Returns and Exchanges

Terms of Service

Return to Agalil.com Handmade Jewelry Home Page

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