If you use an eCheck, your purchase will be shipped only after payment is cleared.
You will receive an order confirmation email when we process your order. If you do not receive this email within 2 days of placing your order, feel free to contact us to ensure that your order is being processed. You may also like to check your bulk folder/ junk mail folder to ensure the confirmation email is not being auto-filtered as junk mail.
Registered mail means that the delivery is tracked by the post office to ensure it gets to you. Think of it as an insurance policy for your mail.
Once your items are sent, we shall send you another email to let you know the estimated delivery time and the tracking number as well. The tracking number is used for checking the delivery status of your package.
This is the URL of this tracking service: http://www.singpost.com/index.php?quickTool=TrackItem#Quick
Each shipment of these items will require an adult signature upon delivery to ensure that it arrives to your hands. If there is no one present to collect your order, it will be transferred to your nearest post office to await your collection. The courier will leave a message in your home to inform you the branch and address.
Please refer to the following time schedule or click http://www.singpost.com/guides/53-personal/send-documentparcel/273.html
Airmail Transit Time
|Country Of Destination
(Major Cities/ Office of Mail Exchange)
Estimated Delivery Time**
|Australia (Sydney, Melbourne, Perth)||4 - 6|
|Brunei Darussalam (Bandar Seri Begawan)||5 - 7|
|Canada (Vancouver)||5 - 11|
|China, People's Republic of (Beijing, Guangzhou)||5 - 8|
|France (Paris)||5 - 7|
|Germany (Frankfurt)||5 - 7|
|Hong Kong (Hong Kong)||3 - 5|
|India (Madras, Mumbai, Calcutta)||6 - 10|
|Indonesia (Jakarta, Medan, Batam)||5 - 10|
|Ireland||6 - 12|
|Italy (Rome)||5 - 10|
|Japan (Tokyo, Osaka)||3 - 5|
|Korea, Republic of (Seoul)||4 - 6|
|Malaysia (Johor Bahru, Kuala Lumpur, Kuching, Kota Kinabalu)||4 - 6|
|Netherlands (Amsterdam)||4 - 6|
|New Zealand (Auckland)||4 - 6|
|Norway||6 - 12|
|Philippines (Manila)||5 - 7|
|Singapore||2 - 3|
|Slovakia||6 - 12|
|South Africa (Johannesburg)||5 - 7|
|Spain (Madrid)||8 - 10|
|Sweden (Stockholm)||4 - 6|
|Switzerland (Zurich)||4 - 6|
|Taiwan (Taipei)||4 - 6|
|Thailand (Bangkok)||4 - 6|
|United Arab Emirates (Dubai)||5 - 8|
|United Kingdom (London, Glasgow)||4 - 8|
|United States of America (San Francisco, New York, Honolulu)||6 - 12|
|Vietnam (Ho Chi Minh)||5 - 8|
|Other Destinations in Asia and Territories in the Pacific||5 - 10|
|Other Destinations in the Middle East, Africa, Europe and America||6 - 12|
** Delivery times are only estimates and may/ may not be the actual delivery
** Any delay at the destination countries is beyond the control of Post.
** Estimated delivery time applies only to the major cities/ office of mail exchange. Please allow more time for destinations beyond that.
** Registered Mail requires an additional 2 days as it is a recorded delivery service.
If your country is not found in the list above, look for a country near you as reference or drop us an enquiry at our handcrafted jewellery stores online contact page, if you would like to find out the estimated delivery time.
If you will like the shipping to be handled in another way or if you will like to make payment through other means, we are open to suggestions and shall do our best to accommodate your requests.
Let us know what you have in mind. Send us an email through our online jewelry store contact form.